Simply click on the link below to access PARKSHOT PATHWAYS, which is our new quick and easy patient contact system. Your request will be dealt with within 48 hours and all clinical enquiries are managed by our doctors.
Appointments are available from 0800-1800 Monday - Friday. These can be booked up to 4 weeks in advance by our clinical team.
You will be able to request routine advance appointments, and to specify which GP you would like to consult with. Then you can decide when it is convenient for them to contact you and whether this is by phone or text.
Everything submitted to us is logged onto your medical record, and you will not be required to provide details of clinical problems to our patient liaison team, unless you require an on the day appointment, when they may ask for some clinical information, so that they can better direct your call.
There will continue to be duty doctors available every day, to deal with urgent queries, and you can still contact us by phone if you have urgent problems or you are unable to use the link.
You can access our services on any smartphone, tablet or PC and once your enquiry is submitted we will forward it straight to the doctor of your choice or admin team responsible for actioning your request.
Please remember to cancel your appointment if you are unable to attend. We can then offer that appointment to another patient. If you are running late, please do try and let us know, however we cannot guarantee you will be seen if you are not on time.
House visits are only available for patients who are housebound because of illness or any type of disability. If possible please try to telephone reception before 10:30am if you require a home visit.
A doctor may phone before the home visit as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
Should you or a family member who is a patient require an interpretor to be present at your appointment please ask the receptionist to book one. Please note that we need 48 hours advance notice for this service.
