I am delighted to announce that from Tuesday 20th July, we will be adopting a much more efficient and reliable way for our patients to contact us.
You will be able to request routine appointments, order prescriptions and ask admin questions. And, even more importantly, you will be able to specify which GP you would like to answer your query, when it is convenient to contact you and whether this is by phone or text.
Everything submitted to us is logged onto your medical record, and you will not be required to provide details about clinical problems to our patient liaison team.
There will continue to be duty doctors available every day, to deal with urgent queries, and you can still contact us by phone if you have urgent problems or you are unable to use the link.
We are very excited about the launch of PARKSHOT PATHWAYS as we believe this will make it much easier for you to get hold of your doctor and for us to quickly deal with your enquiry. Simply click on the link below and your enquiry will be dealt with within 48 hours.
You can access our services on any smartphone, tablet or PC and once your enquiry is submitted we will forward it straight to the doctor of your choice or admin team responsible for actioning your request.
This means we are required to share your information with them unless you tell us not to. Please click on the link below to find out more information about how this affects you.
NHS Digital Data Provision Notice Information Link
To opt out complete the Type1 Opt-Out Form and return to us via email, post or in person before the 25th August 2021
Please see our COVID-19 page for the latest information
Almost all NHS prescriptions at Parkshot will soon be sent electronically to a pharmacy of your choice. This saves your time, your pharmacist’s time and the time of practice staff too. It should also prevent errors and streamline the whole process for us all.
If you have already nominated your chosen pharmacy you need to take no further action, and everything will continue as normal.
Did you know that you can also order most prescriptions electronically using Patient Access or the NHS App ?
If you have not yet chosen a pharmacy, you need to give us your nomination as soon as you can. The quickest and simplest methods are either to call reception on 020 8948 4217 or to send an email to : parkshot.medical@nhs.net
Please note that private prescriptions, specially ordered items, and some controlled drugs given in instalments, cannot be issued electronically, you will need to contact us in these instances. (see above details).
Prescription requests: We can normally prepare these within 48 hours, but they have to be requested or handed in at the front desk by 12noon for the 48 hours to apply.
After this time, it is simply not possible for us to meet this deadline. For example, if you drop your request into the prescription box at 1230 on a Monday, it will not be ready for collection until Thursday morning. I appreciate that this may seem a long wait but we have to deal with over 500 requests a week and our doctors like to ensure that all medications are properly reviewed, which means accessing each medical record and reviewing drugs, quantities and time frames. We take this very seriously and this task requires careful thought and protected time, so cannot be undertaken during consultations.
If you have recent problem with your eyes - such as sore eyes, red eyes or visual disturbance, you can be assessed and treated by the local Minor Eye Conditions Service.
For further information please click on the link below
Your GP, nurse or pharmacist will not generally give you a prescription for certain medicines that are available to by in a pharmacy or supermarket, even if you qualify for free prescriptions.
For further information please click on the link below
Over The Counter Medicines Leaflet
Parkshot Medical is a GP Training Practice, which means that we have been approved for undergraduate and post-graduate training of GP registrars. Registrars are already fully qualified doctors, in their final stage of professional General Practice training. This is supervised by Dr Lucy Farley and Dr Justin Woolley.
Registrars normally stay with Parkshot Medical for around 12 months. During which time they see patients in their own GP clinics. They are closely supervised, so part of their ongoing development involves the trainer sitting in to observe a consultation, or analysis of videoed consultations. For this reason patients may be asked for their permission to have consultations with GP Registrar’s recorded. No physical examinations are recorded. lease rest assured that this will only be done with your written consent, and if you decide not to have the consultation recorded, it will not affect the care you receive in any way.
As a teaching practice, patients may also meet medical students in the surgery or accompanying the doctor on their calls. These students are going through a very important part of their medical training and your co-operation is extremely valuable and much appreciated. However, if you would prefer not to engage with our students please inform reception and they will pass on your wishes to the doctor.
Our current GP Registrars are Dr Patricia Mighui, Dr Ganna Kantser and Dr Flora Cust
