Easter and Spring Bank Holidays Poster


Parkshot Medical is very sad to announce that Dr Frances Bates will be retiring in May 2021, after over 50 years of dedicated service as an NHS Doctor.   

She has spent most of her working life as a GP, first joining the Pagoda Surgery in 1979.   In more recent times she played the leading role in merging Pagoda with another well respected local practice, and then moving the newly formed Parkshot Medical to brand new premises in central Richmond.

She is hugely respected by the entire team at Parkshot, both for her high standards of clinical care and gentle compassion, which even today continues to drive practice culture and ambition.  

She will be sorely missed by her many patients, and also by the large dedicated Parkshot team of friends and colleagues amassed over many years. 

We wish her a wonderful retirement and some much earned relaxation.



Updated 08 April 2021

  • Parkshot Medical have now stopped providing Covid Vaccinations at the practice.   However, we want to reassure you, that if you had your first vaccination with us, you will still be contacted when your next dose is due.   We are working closely with another local GP vaccination site to monitor this process.

  • All Parkshot patients due first vaccinations will also continue to be invited by our local GP vaccination Site as soon as they become eligible, and when sufficient vaccine has been delivered.  Please book with the National Vaccination Centre if you are offered this as an option in the interim.  

  • We closely follow Government guidance, which is regularly reviewed, in order to determine the order patients are invited to be vaccinated, and then work closely with our local Vaccination Site to ensure Parkshot patients are contacted as required.

  • The vaccination program is dependent upon the number of patients within key groups, and also the amount of vaccine that has been received.  Please take the first vaccine you are offered - we have no choice about this

  • Second doses will be given about 12 weeks after the first.   You will be invited to book an appointment nearer the time, once the vaccine allocated for this use has been received.

Please see our COVID-19 page for the latest information



Almost all NHS prescriptions at Parkshot will soon be sent electronically to a pharmacy of your choice.   This saves your time, your pharmacist’s time and the time of practice staff too.   It should also prevent errors and streamline the whole process for us all.

If you have already nominated your chosen pharmacy you need to take no further action, and everything will continue as normal.

Did you know that you can also order most prescriptions electronically using Patient Access or the NHS App ? 

If you have not yet chosen a pharmacy, you need to give us your nomination as soon as you can.   The quickest and simplest methods are either to call reception on 020 8948 4217 or to send an email to : parkshot.medical@nhs.net

Please note that private prescriptions, specially ordered items, and some controlled drugs given in instalments, cannot be issued electronically, you will need to contact us in these instances. (see above details).


Prescription requests:  We can normally prepare these within 48 hours, but they have to be requested or handed in at the front desk by 12noon for the 48 hours to apply. 

After this time, it is simply not possible for us to meet this deadline.   For example, if you drop your request into the prescription box at 1230 on a Monday, it will not be ready for collection until Thursday morning.  I appreciate that this may seem a long wait but we have to deal with over 500 requests a week and our doctors like to ensure that all medications are properly reviewed, which means accessing each medical record and reviewing drugs, quantities and time frames. We take this very seriously and this task requires careful thought and protected time, so cannot be undertaken during consultations.

Minor Eye Problems?

If you have recent problem with your eyes - such as sore eyes, red eyes or visual disturbance, you can be assessed and treated by the local Minor Eye Conditions Service.

For further information please click on the link below

Minor Eye Problems Leaflet

Prescribing of Over the Counter Medicines is Changing

Your GP, nurse or pharmacist will not generally give you a prescription for certain medicines that are available to by in a pharmacy or supermarket, even if you qualify for free prescriptions.

For further information please click on the link below

Over The Counter Medicines Leaflet

We are a GP Training Practice

Parkshot Medical is a GP Training Practice, which means that we have been approved for undergraduate and post-graduate training of GP registrars.  Registrars are already fully qualified doctors, in their final stage of professional General Practice training.   This is supervised by Dr Lucy Farley and Dr Justin Woolley. 

Registrars normally stay with Parkshot Medical for around 12 months. During which time they see patients in their own GP clinics. They are closely supervised, so part of their ongoing development involves the trainer sitting in to observe a consultation, or analysis of videoed consultations. For this reason patients may be asked for their permission to have consultations with GP Registrar’s recorded. No physical examinations are recorded. lease rest assured that this will only be done with your written consent, and if you decide not to have the consultation recorded, it will not affect the care you receive in any way.

As a teaching practice, patients may also meet medical students in the surgery or accompanying the doctor on their calls. These students are going through a very important part of their medical training and your co-operation is extremely valuable and much appreciated.  However, if you would prefer not to engage with our students please inform reception and they will pass on your wishes to the doctor.

Our current GP Registrars are Dr Patricia Mighui, Dr Ganna Kantser and Dr Flora Cust

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