LATEST NEWS

PARTNERSHIP NEWS

We are pleased to announce that Dr Marianna Turner, who is already working with us as a salaried GP, will become a GP Partner at Parkshot on 1st October 2022.    She brings a wealth of primary care experience and expertise to the Partnership and together we are looking forward to further developing the Practice with her.  

I am also however, very sorry to have to let you know that Dr Lucy Farley has taken the difficult decision to retire at the end of September 2022.   She will of course, be hugely missed by all her colleagues and patients.   Dr Farley has made significant improvements to the way the practice works and how patients can access services, and in particular to all our GP training and development.   She has asked me to share the note below with you all.

Dear Patients of Parkshot,

I have decided to leave the partnership at Parkshot and start my retirement a little earlier than I had planned.   I have had some health issues of my own over the past year, and although these are improving, my recovery is taking a bit longer than I anticipated.    Additionally, one of my close family has been diagnosed with a serious long term condition, and I really want to be more available so that I can give them the support they need.

I am very sorry to be leaving Parkshot, as my time working here has been one of the happiest periods of my career, despite the recent adversities we have faced.    I am delighted that Dr Turner has accepted the offer of partnership and wish her the very best in her new role.   I would like also to pay tribute to all my colleagues and to thank them for their support.    I do want to reassure you that there is a strong and dedicated team at Parkshot who are working very hard to provide the best possible care for you all.

While I will miss my colleagues, I will of course also miss seeing you, the patients.   I am sorry that I cannot say goodbye to all of you in person, but my thoughts go out to you all.  It has always been a privilege to be a GP and to have the opportunity to work with people as they go through the ups and downs of life.   I would like to thank all those who, in turn, have shown me support and kindness.  I wish all of you the very best for the future. 

Dr Lucy Farley

TELEPHONES

I am very pleased to confirm that our new telephone system is now working properly, and all calls are being answered in strict rotation.   We continue to be very busy, so do use Parkshot Pathways if you can - all clinical queries received online are dealt with by our doctors, and effectivley bypass the reception team.   

*Please note that telephone calls may be recorded for training and monitoring purposes.

SATURDAY CLOSING

Please note that the practice will no longer be open on Saturday mornings until further notice.  Our primary care services are under considerable pressure at the moment, and by doing this we are able to offer a more comprehensive service during the week. 

COVID-19 VACCINATION PROGRAMME   

You can still get your Covid 19 Booster vaccination, or even your first or second dose if you have not had it yet.   These can be booked at a National Vaccination centre located near you.  You will have a variety of options relating to access, time and location.  Bookings can be made by telephone (119) or online.  

Please see our Covid 19 Home page for the latest information

PARKSHOT PATHWAYS - easy access to all our services

You can now request routine appointments, order prescriptions and ask admin questions by simply clicking the link below.   And, even more importantly, you will be able to specify which GP you would like to answer your query, when it is convenient to contact you and whether this is by phone or text.

You can access our services on any smartphone, tablet or PC and once your enquiry is submitted we will forward it straight to the doctor of your choice or admin team responsible for actioning your request.  Everything submitted is then logged direclty onto your medical record, and you will not be required to provide details about clinical problems to our patient liaison team. 

There will still be an on-call doctor available every day to deal with urgent queries, and you can always contact us by phone to access this service and/or if you have urgent problems or you are unable to use the link.

We believe PARKSHOT PATHWAYS will make it much easier for you to get hold of your doctor, without having to wait on the phone at busy times, and also for us to quickly deal with your enquiry.  Simply click on the link below and your enquiry will be dealt with within 48 hours.

Access Parkshot Pathways

Want to know more about Pathways and how best to make use of it, click on the links below for further information, or ask a member of our team.

How Pathways directs your query

Parkshot Pathways User Guide

 

NHS Digital has issued a Data Provision Notice for Planning and Research

This means we are required to share your information with them unless you tell us not to. Please click on the link below to find out more information about how this affects you.

NHS Digital Data Provision Notice Information Link

To opt out complete the Type1 Opt-Out Form and return to us via email, post or in person.   

Type 1 Opt-Out Form

Summary of Opt-Out Options

 

Prescriptions

Prescription requests:  We can normally prepare these within 48 hours, but they have to be requested or handed in at the front desk by 12noon for the 48 hours to apply. 

After this time, it is simply not possible for us to meet this deadline.   For example, if you drop your request into the prescription box at 1230 on a Monday, it will not be ready for collection until Thursday morning.  I appreciate that this may seem a long wait but we have to deal with over 500 requests a week and our doctors like to ensure that all medications are properly reviewed, which means accessing each medical record and reviewing drugs, quantities and time frames. We take this very seriously and this task requires careful thought and protected time, so cannot be undertaken during consultations.

 

Minor Eye Problems?

If you have recent problem with your eyes - such as sore eyes, red eyes or visual disturbance, you can be assessed and treated by the local Minor Eye Conditions Service.

For further information please click on the link below

Minor Eye Problems Leaflet

 

Prescribing of Over the Counter Medicines is Changing

Your GP, nurse or pharmacist will not generally give you a prescription for certain medicines that are available to buy in a pharmacy or supermarket, even if you qualify for free prescriptions.

For further information please click on the link below

Over The Counter Medicines Leaflet

 

We are a GP Training Practice

Parkshot Medical is a GP Training Practice, which means that we have been approved for undergraduate and post-graduate training of GP registrars.  Registrars are already fully qualified doctors, in their final stage of professional General Practice training.   This is supervised by Dr Lucy Farley, Dr Justin Woolley and Dr Claire Sillitoe. 

Registrars normally stay with Parkshot Medical for around 12 months. During which time they see patients in their own GP clinics. They are closely supervised, so part of their ongoing development involves the trainer sitting in to observe a consultation, or analysis of videoed consultations. For this reason patients may be asked for their permission to have consultations with GP Registrar’s recorded. No physical examinations are recorded. lease rest assured that this will only be done with your written consent, and if you decide not to have the consultation recorded, it will not affect the care you receive in any way.

As a teaching practice, patients may also meet medical students in the surgery or accompanying the doctor on their calls. These students are going through a very important part of their medical training and your co-operation is extremely valuable and much appreciated.  However, if you would prefer not to engage with our students please inform reception and they will pass on your wishes to the doctor.

Our current GP Registrars are : Dr Flora Cust, Dr Tom Cahill and Dr Rozel van der Spuy

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